Our policy is simple. If you sign up on the website to receive communications we will send them when we have something to say. Other than that we won't bug you on email, by phone or snail mail.
On our social channels we won't send direct messages unless you have asked us to or, if you have entered one of our rare competitions. We may interact with followers or commenters on those social channels which are public.
However, anything a private person puts into the public domain about themselves is not in our control.
Any products that you order from our fulfilment partners is between you and them. However, if we have made a mistake (we're only human) in the design, our fulfilment partners will help you first and then take up any of our mistakes with us direct (Gulp!). We do work hard to ensure our designs are fit for the product as faulty designs = possible waste and we are a responsible little business.
Our fulfilment houses do not pass on your details, we'd love it they did, so we could personally say thank you for buying our designs as it makes us feel proud.
However, that violates their policies on your privacy so that's a no, no.
We cannot and will not pass on or sell any of your information to any person or organisation.
If you have any questions just email and we'll answer as best we can.
Andrea & Keith
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